Product Designer

Clarity for complex systems

I design products that make complex systems clear and usable. Backed by 20 years across engineering, program management, and design operations, I bring a systems-level perspective to every product decision.

GaussIQ customer support team members interface mockup

GaussIQ

AI Customer Support

A dashboard that isn’t a dashboard

From ideation and user testing to design and prototyping, I took a concept of creating a control center for customer support leadership and shepherded it to the implementation of a prototype.

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Twitch chat warning modal mockup

Twitch

Chat Warnings

Help channel moderators be more effective

Research showed a need for a less severe way to address unacceptable behavior as previous methods were often ignored. By adding authority to warnings, they became more effective.

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Twitch channel hovercard with channel tag concept

Twitch

Channel Tags

Make finding similar channels easier

Help creators and their followers by boosting the discoverability of channels based on viewer affinity.

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